CareLuminate Quality and Safety Report
Northern Dutchess Hospital
6511 SPRINGBROOK AVENUE
RHINEBECK, NY
(845) 871-3391
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
81%
Strong: Top 20% Hospital
Based on 81% of 886 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
84%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northern Dutchess Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Quality of care is average to above average.
Hospitals aren't what you think they are, the reality is quite complex.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Nurses Say it Straight
These comments are not from nurses at Northern Dutchess Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Quality of care is average to above average.
Hospitals aren't what you think they are, the reality is quite complex.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northern Dutchess Hospital receives high overall patient satisfaction ratings according to the CMS HCAHPS patient ratings and quality data. In terms of mortality rates, the hospital performs at an average level across all measurements. Patients can expect an average emergency room wait time of 2-3 hours, ensuring timely attention and treatment. However, the hospital faces challenges with high infection rates.
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