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CareLuminate Quality and Safety Report

Ns/Lij HS Southside Hospital

301 EAST MAIN STREET
BAY SHORE, NY
(631) 968-3000

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

58%
Weak: Bottom 20% Hospital

Based on 58% of 351 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
56%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Ns/Lij HS Southside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.

Varied experiences across departments.

Care generally good, but challenges with staffing shortages make it difficult to reach staff, especially for seriously ill patients.

Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.

St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.

St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.

"Extraordinary care in north tower. Patients on other floors don't receive the same level. DHR is the best hospital."

Valley Baptist hospital is definitely preferable over our hospital.

Definitely encourage my family to come here. Quality care is really good, excellent doctors.

Nurses Say it Straight

These comments are not from nurses at Ns/Lij HS Southside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.

Varied experiences across departments.

Care generally good, but challenges with staffing shortages make it difficult to reach staff, especially for seriously ill patients.

Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.

St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.

St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.

"Extraordinary care in north tower. Patients on other floors don't receive the same level. DHR is the best hospital."

Valley Baptist hospital is definitely preferable over our hospital.

Definitely encourage my family to come here. Quality care is really good, excellent doctors.

Hardworking staff, but apparent staffing issues; patients feel rushed, lack downtime, and may have delayed assistance.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Ns/Lij HS Southside Hospital has low overall patient satisfaction and patients report that the care team can be slow at times in meeting their needs. Furthermore, the hospital has a long ER wait time, with patients waiting for an average of over 3 hours to be seen and treated. Unfortunately, the hospital does not perform well in treating conditions like pneumonia to prevent readmissions. However, one area where the hospital excels is in ensuring that patients at the hospital do not acquire infections.

Nearby Hospitals

Good Samaritan Hospital Medical Center
WEST ISLIP
Patient Recommendation
Estimated Nurse Recommendation
Weak: Bottom 20% Hospital
56%

of Nurses Recommend to Their Loved Ones

St Catherine Of Siena Hospital
Patient Recommendation
Estimated Nurse Recommendation
SMITHTOWN
Weak: Bottom 20% Hospital
56%

of Nurses Recommend to Their Loved Ones

Plainview Hospital
Patient Recommendation
Estimated Nurse Recommendation
PLAINVIEW
Below Average: Bottom 50% Hospital
63%

of Nurses Recommend to Their Loved Ones

Chsli St Joseph Hospital
Patient Recommendation
Estimated Nurse Recommendation
BETHPAGE
Poor: Bottom 25% Hospital
59%

of Nurses Recommend to Their Loved Ones

Ns/Lij HS Huntington Hospital
Patient Recommendation
Estimated Nurse Recommendation
HUNTINGTON
Above Average: Top 50%
78%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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