CareLuminate Quality and Safety Report
Ns/Lij HS Southside Hospital
301 EAST MAIN STREET
BAY SHORE, NY
(631) 968-3000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 351 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ns/Lij HS Southside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.
Varied experiences across departments.
Care generally good, but challenges with staffing shortages make it difficult to reach staff, especially for seriously ill patients.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
"Extraordinary care in north tower. Patients on other floors don't receive the same level. DHR is the best hospital."
Valley Baptist hospital is definitely preferable over our hospital.
Definitely encourage my family to come here. Quality care is really good, excellent doctors.
Nurses Say it Straight
These comments are not from nurses at Ns/Lij HS Southside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.
Varied experiences across departments.
Care generally good, but challenges with staffing shortages make it difficult to reach staff, especially for seriously ill patients.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
"Extraordinary care in north tower. Patients on other floors don't receive the same level. DHR is the best hospital."
Valley Baptist hospital is definitely preferable over our hospital.
Definitely encourage my family to come here. Quality care is really good, excellent doctors.
Hardworking staff, but apparent staffing issues; patients feel rushed, lack downtime, and may have delayed assistance.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Ns/Lij HS Southside Hospital has low overall patient satisfaction and patients report that the care team can be slow at times in meeting their needs. Furthermore, the hospital has a long ER wait time, with patients waiting for an average of over 3 hours to be seen and treated. Unfortunately, the hospital does not perform well in treating conditions like pneumonia to prevent readmissions. However, one area where the hospital excels is in ensuring that patients at the hospital do not acquire infections.
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of Nurses Recommend to Their Loved Ones