CareLuminate Quality and Safety Report
New York Community Hospital Of Brooklyn, Inc.
2525 KINGS HIGHWAY
BROOKLYN, NY
(718) 692-5302
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
47%
Warning: Bottom 5% Hospital
Based on 47% of 461 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
42%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at New York Community Hospital Of Brooklyn, Inc. but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Quality of care good, but understaffed like all hospitals.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
Nurses Say it Straight
These comments are not from nurses at New York Community Hospital Of Brooklyn, Inc. but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Quality of care good, but understaffed like all hospitals.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, it is important to note that New York Community Hospital Of Brooklyn, Inc. demonstrates some areas for improvement in terms of patient satisfaction. Patients have reported that the care team can be slow in meeting their needs, challenges with communication about medications and discharge instructions, as well as significant challenges with transitions between departments. Additionally, the hospital's performance in mortality rates is average, along with average ER wait times of 2-3 hours. However, it is concerning that the hospital does not excel in treating conditions like heart failure and pneumonia to prevent patient readmissions. Another area of concern is the hospital's struggle with high infection rates.
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