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CareLuminate Quality and Safety Report

Holy Cross Hospital A DIV Of Taos Health Systems

1397 WEIMER ROAD
TAOS, NM
(575) 758-8883

Patient 
Recommendation

Poor: Bottom 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

62%
Poor: Bottom 25% Hospital

Based on 62% of 146 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
61%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Holy Cross Hospital A DIV Of Taos Health Systems but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Quality of care good, but understaffed like all hospitals.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Depends on the person they see.

Quality of care is average to above average.

Highly recommended hospital for family members.

Nurses Say it Straight

These comments are not from nurses at Holy Cross Hospital A DIV Of Taos Health Systems but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Quality of care good, but understaffed like all hospitals.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Depends on the person they see.

Quality of care is average to above average.

Highly recommended hospital for family members.

Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Holy Cross Hospital A DIV Of Taos Health Systems has an average overall patient satisfaction. Patients have reported that the staff at the hospital is good at responding quickly to their needs and excellent in meeting their needs very quickly. The hospital has average mortality rates in all measured areas. Additionally, the hospital has an average ER wait time, with patients being seen and treated on average within 2-3 hours.

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Estimated Nurse Recommendation
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74%

of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

Christus St Vincent Regional Medical Center
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Estimated Nurse Recommendation
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Below Average: Bottom 50% Hospital
69%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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