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CareLuminate Quality and Safety Report

Socorro General Hospital

1202 HIGHWAY 60 WEST
SOCORRO, NM
(575) 835-1140

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

74%
Above Average: Top 50%

Based on 74% of 31 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
75%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Socorro General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very good care, small hospital, limited services, up-to-date facilities

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Trust the quality of care, feel safe here receiving treatment in our hospital.

Quality of care is average to above average.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Socorro General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very good care, small hospital, limited services, up-to-date facilities

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Trust the quality of care, feel safe here receiving treatment in our hospital.

Quality of care is average to above average.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Socorro General Hospital, based on CMS HCAHPS patient ratings and quality data, demonstrates an average performance across all measured mortality rates. Additionally, the hospital stands out with a commendably low emergency room wait and treatment time, consistently keeping it under two hours. These metrics contribute to a quality of care that provides timely and efficient responses to patients seeking emergency services.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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