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CareLuminate Quality and Safety Report

Artesia General Hospital

702 N 13TH STREET
ARTESIA, NM
(575) 748-3333

Patient 
Recommendation

Strong: Top 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

80%
Strong: Top 20% Hospital

Based on 80% of 122 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
82%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Artesia General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Quality of care is great, staff is likable.

Decent quality of care in our hospital.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at Artesia General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Quality of care is great, staff is likable.

Decent quality of care in our hospital.

Level of care at hospital is outstanding

Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Artesia General Hospital has received overall high patient satisfaction ratings based on CMS HCAHPS patient ratings and quality data. Patients have reported excellent nurse communication and a responsive staff that meets their needs quickly. The hospital has also been praised for its quiet atmosphere. Additionally, Artesia General Hospital demonstrates efficiency in its emergency department, with a low ER wait and treatment time of under two hours. The hospital is also effective in treating conditions such as pneumonia, leading to reduced readmissions. However, it is worth noting that Artesia General Hospital faces challenges with high infection rates.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
HOBBS
Concerning: Bottom 10% Hospital
48%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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