CareLuminate Quality and Safety Report
Lovelace Women's Hospital
4701 MONTGOMERY BOULEVARD NE
ALBUQUERQUE, NM
(505) 727-7805
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 493 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Lovelace Women's Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Nurses Say it Straight
These comments are not from nurses at Lovelace Women's Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Lovelace Women's Hospital has received low overall patient satisfaction ratings, with patients reporting significant challenges in staff responsiveness to their needs. Communication about medications also poses challenges for patients, as well as transitions between different departments within the hospital. Concerns have been raised regarding the cleanliness of the hospital, and patients reported difficulties in obtaining quiet rest. In terms of mortality rates, the hospital performs at an average level in every measured category. It is important to note that the hospital has a long wait time in the Emergency Room, with patients typically waiting over 3 hours to be seen and treated.
Nearby Hospitals
UNM Hospital
ALBUQUERQUE
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
62%
of Nurses Recommend to Their Loved Ones
Presbyterian Hospital
Patient Recommendation
Estimated Nurse Recommendation
ALBUQUERQUE
Below Average: Bottom 50% Hospital
68%
of Nurses Recommend to Their Loved Ones
Lovelace Westside Hospital
Patient Recommendation
Estimated Nurse Recommendation
ALBUQUERQUE
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
Lovelace Medical Center
Patient Recommendation
Estimated Nurse Recommendation
ALBUQUERQUE
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
UNM Sandoval Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
RIO RANCHO
Above Average: Top 50%
71%
of Nurses Recommend to Their Loved Ones