CareLuminate Quality and Safety Report
White Mountain Regional Medical Center
118 SOUTH MOUNTAIN AVENUE
SPRINGERVILLE, AZ
(928) 333-4368
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 78 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at White Mountain Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Quality of care good, but understaffed like all hospitals.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Decent quality of care in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at White Mountain Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Quality of care good, but understaffed like all hospitals.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Decent quality of care in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the analysis of CMS HCAHPS patient ratings and quality data, White Mountain Regional Medical Center provides average care in terms of mortality rates. The hospital does not excel or underperform in any measured mortality rate. Additionally, the hospital demonstrates an average emergency room wait time, with patients typically being seen and treated within 2-3 hours.
Nearby Hospitals
Summit Healthcare Regional Medical Center
SHOW LOW
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
63%
of Nurses Recommend to Their Loved Ones
Whiteriver PHS Indian Hospital
Patient Recommendation
Estimated Nurse Recommendation
WHITERIVER
Below Average: Bottom 50% Hospital
65%
of Nurses Recommend to Their Loved Ones
Zuni Comprehensive Community Health Center
Patient Recommendation
Estimated Nurse Recommendation
ZUNI
Warning: Bottom 5% Hospital
42%
of Nurses Recommend to Their Loved Ones
MT. Graham Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
SAFFORD
Above Average: Top 50%
73%
of Nurses Recommend to Their Loved Ones
Cobre Valley Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
GLOBE
Below Average: Bottom 50% Hospital
65%
of Nurses Recommend to Their Loved Ones