CareLuminate Quality and Safety Report
Page Hospital
501 NORTH NAVAJO DRIVE
PAGE, AZ
(928) 645-2424
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
61%
Poor: Bottom 25% Hospital
Based on 61% of 59 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
59%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Page Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care good, but understaffed like all hospitals.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at Page Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care good, but understaffed like all hospitals.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, an analysis of Page Hospital reveals that it displays average performance across all measured mortality rates. Additionally, the hospital demonstrates a commendable low ER wait and treatment time, with a duration of less than 2 hours. These data points provide valuable insight into the quality of care offered by Page Hospital.
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