CareLuminate Quality and Safety Report
Jersey City Medical Center
355 GRAND STREET
JERSEY CITY, NJ
(201) 915-2000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 854 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Jersey City Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Quality of care varies, challenging on busy days. Staffing improved but still need more trained nurses and doctors in pediatrics.
Valley Baptist hospital is definitely preferable over our hospital.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
We provide good care, but sometimes lack sufficient CNAs.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Nurses Say it Straight
These comments are not from nurses at Jersey City Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Quality of care varies, challenging on busy days. Staffing improved but still need more trained nurses and doctors in pediatrics.
Valley Baptist hospital is definitely preferable over our hospital.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
We provide good care, but sometimes lack sufficient CNAs.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Jersey City Medical Center provides average overall patient satisfaction based on the CMS HCAHPS patient ratings and quality data. Patients have reported that the care team can be slow at times in meeting their needs. The hospital's mortality rates are average across all measures. However, the hospital experiences long wait times in the emergency room, with patients waiting on average over 3 hours to be seen and treated. On the positive side, the hospital excels in preventing infections among patients. However, the hospital does not perform well in treating conditions such as heart failure to prevent patients from returning.
Nearby Hospitals
Carepoint Health-Christ Hospital
JERSEY CITY
Patient Recommendation
Estimated Nurse Recommendation
Concerning: Bottom 10% Hospital
51%
of Nurses Recommend to Their Loved Ones
Carepoint Health-Hoboken University Medical Center
Patient Recommendation
Estimated Nurse Recommendation
HOBOKEN
Weak: Bottom 20% Hospital
58%
of Nurses Recommend to Their Loved Ones
Mount Sinai Beth Israel
Patient Recommendation
Estimated Nurse Recommendation
NEW YORK
Weak: Bottom 20% Hospital
53%
of Nurses Recommend to Their Loved Ones
Brooklyn Hospital Center - Downtown Campus
Patient Recommendation
Estimated Nurse Recommendation
BROOKLYN
Warning: Bottom 5% Hospital
43%
of Nurses Recommend to Their Loved Ones
Bellevue Hospital Center
Patient Recommendation
Estimated Nurse Recommendation
NEW YORK
Below Average: Bottom 50% Hospital
62%
of Nurses Recommend to Their Loved Ones