CareLuminate Quality and Safety Report
Jersey Shore University Medical Center
1945 STATE ROUTE 33
NEPTUNE, NJ
(732) 775-5500
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
69%
Below Average: Bottom 50% Hospital
Based on 69% of 4,130 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
69%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Jersey Shore University Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good care for loved ones at this hospital.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
We provide good care, but sometimes lack sufficient CNAs.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.
Quality of care declining, not recommended for loved ones. Suggest OHSU instead.
Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.
Certain surgeons are better; overall hospital care is safe.
Nurses Say it Straight
These comments are not from nurses at Jersey Shore University Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good care for loved ones at this hospital.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
We provide good care, but sometimes lack sufficient CNAs.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.
Quality of care declining, not recommended for loved ones. Suggest OHSU instead.
Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.
Certain surgeons are better; overall hospital care is safe.
Excellent care, patient-first approach.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Jersey Shore University Medical Center has an average overall patient satisfaction rating. However, it is important to note that the hospital has a long emergency room wait time, with patients waiting for over 3 hours on average to be seen and treated. Additionally, the hospital shows room for improvement in treating conditions like heart failure and pneumonia, as patients tend to be readmitted to the hospital. Despite these issues, Jersey Shore University Medical Center excels in ensuring that patients at the hospital do not acquire infections, demonstrating above-average performance in this area.
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