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CareLuminate Quality and Safety Report

Carepoint Health-Hoboken University Medical Center

308 WILLOW AVE
HOBOKEN, NJ
(201) 418-1000

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

60%
Weak: Bottom 20% Hospital

Based on 60% of 227 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
58%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Carepoint Health-Hoboken University Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.

Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at Carepoint Health-Hoboken University Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.

Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.

Level of care at hospital is outstanding

Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Carepoint Health-Hoboken University Medical Center is a hospital that has received mixed feedback from patients. Patient satisfaction is low, and many patients have reported that the care team can be slow in meeting their needs. Additionally, the hospital's overall mortality rates are average compared to other facilities. However, there are areas where the hospital falls short. The average wait time in the emergency room is over three hours, which is quite long. The hospital also struggles with treating conditions such as heart failure and pneumonia, resulting in a higher rate of readmissions. Furthermore, the hospital faces challenges with high infection rates. These points indicate areas where improvements may be needed to enhance the quality of care provided at Carepoint Health-Hoboken University Medical Center.

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