CareLuminate Quality and Safety Report
Newton Medical Center
175 HIGH ST
NEWTON, NJ
(973) 383-2121
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 897 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Newton Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Nurses Say it Straight
These comments are not from nurses at Newton Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Newton Medical Center demonstrates average overall patient satisfaction. Patients have reported that the care team can experience delays in meeting their needs. The hospital ranks average in every measured mortality rate. Additionally, there is an extended wait time in the emergency room, with patients typically waiting over 3 hours to be seen and treated. However, it is noteworthy that the hospital excels in ensuring that patients do not acquire infections during their stay.
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