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CareLuminate Quality and Safety Report

Trinitas Regional Medical Center

225 WILLIAMSON STREET
ELIZABETH, NJ
(908) 994-5000

Patient 
Recommendation

Concerning: Bottom 10% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

55%
Concerning: Bottom 10% Hospital

Based on 55% of 1,009 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
52%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Trinitas Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Truman is preferred due to its smaller size, allowing for a more personal experience compared to the larger KU hospital.

Great hospital, best we can, limited resources for optimal care including supplies, machines, and staffing.

Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.

I work with great people, doctors communicate well, and the nurses provide excellent care.

Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.

Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.

Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.

I wouldn't recommend it.

High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.

Nurses Say it Straight

These comments are not from nurses at Trinitas Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Truman is preferred due to its smaller size, allowing for a more personal experience compared to the larger KU hospital.

Great hospital, best we can, limited resources for optimal care including supplies, machines, and staffing.

Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.

I work with great people, doctors communicate well, and the nurses provide excellent care.

Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.

Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.

Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.

I wouldn't recommend it.

High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.

Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Trinitas Regional Medical Center has garnered some concerns regarding the quality of care received by patients. Overall patient satisfaction was reported to be low, and patients mentioned that there were instances when the care team was slow in meeting their needs. There were also significant challenges with transitions between departments, which impacted the coordination of care. Additionally, the hospital has faced criticism for its lengthy emergency room wait times, with patients waiting for over 3 hours to be seen and treated. Furthermore, Trinitas Regional Medical Center struggles in effectively treating conditions such as heart failure and pneumonia, as patients often need to return to the hospital. The hospital has also faced challenges with high infection rates.

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