CareLuminate Quality and Safety Report
Chilton Medical Center
97 WEST PARKWAY
POMPTON PLAINS, NJ
(973) 831-5000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
68%
Below Average: Bottom 50% Hospital
Based on 68% of 957 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
68%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Chilton Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good overall, but varies by unit.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Nurses Say it Straight
These comments are not from nurses at Chilton Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good overall, but varies by unit.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Chilton Medical Center has an average overall patient satisfaction rating. The hospital performs at an average level in every measured mortality rate. Unfortunately, the hospital experiences long ER wait times, with an average wait time of over 3 hours for patients to be seen and treated. On the positive side, Chilton Medical Center excels in treating conditions like heart attacks, minimizing the need for patients to return to the hospital. Furthermore, the hospital is exceptional in keeping patients at the facility free from infections. These facts provide an unbiased review of the quality of care at Chilton Medical Center.
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