CareLuminate Quality and Safety Report
Cape Regional Medical Center Inc
TWO STONE HARBOR BLVD
CAPE MAY COURT HOUSE, NJ
(609) 463-2000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 686 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Cape Regional Medical Center Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Nurses Say it Straight
These comments are not from nurses at Cape Regional Medical Center Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Cape Regional Medical Center Inc. achieves average overall patient satisfaction ratings. In terms of mortality rates, the hospital is on par with the national average across all measured categories. However, patients may experience longer wait times in the emergency room, with an average wait time exceeding 3 hours for both assessment and treatment. Additionally, the hospital faces challenges in effectively treating conditions such as heart failure, resulting in a higher rate of patient readmissions. It is worth noting that Cape Regional Medical Center Inc. has encountered difficulties with infection rates, which have been higher than desired.
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