CareLuminate Quality and Safety Report
University Medical Center Of Princeton At Plainsboro
ONE-FIVE PLAINSBORO ROAD
PLAINSBORO, NJ
(609) 853-6500
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 352 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at University Medical Center Of Princeton At Plainsboro but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Nurses Say it Straight
These comments are not from nurses at University Medical Center Of Princeton At Plainsboro but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Quality of care declined recently.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
University Medical Center Of Princeton At Plainsboro has high overall patient satisfaction ratings according to CMS HCAHPS data. However, the hospital experiences a significant issue with long ER wait times, with patients waiting on average over 3 hours to be seen and treated. While the hospital excels in preventing infections among its patients, it does not perform well in treating conditions like heart failure to prevent readmissions.
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