CareLuminate Quality and Safety Report
St Mary's General Hospital
350 BOULEVARD
PASSAIC, NJ
(973) 365-4300
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 459 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St Mary's General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Quality of care good, but understaffed like all hospitals.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Nurses Say it Straight
These comments are not from nurses at St Mary's General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Quality of care good, but understaffed like all hospitals.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St Mary's General Hospital has received mixed feedback in terms of overall patient satisfaction. Some patients have reported occasional delays in the care team meeting their needs. The hospital's mortality rates are found to be average across the board. The average wait time at the emergency room is 2-3 hours, which is in line with industry standards. While the hospital may not excel in treating conditions like pneumonia to avoid patient readmission, it demonstrates exceptional efforts in preventing infections among its patients.
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