CareLuminate Quality and Safety Report
Monadnock Community Hospital
452 OLD STREET ROAD
PETERBOROUGH, NH
(603) 924-7191
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 154 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Monadnock Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Monadnock Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Quality of care in hospital varies by unit, some excel while others fall short.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Monadnock Community Hospital has a high overall patient satisfaction rating, indicating that patients generally have a positive experience during their stay. In terms of mortality rates, the hospital falls within the average range across all measured areas. The hospital also has an average emergency room wait time, with patients typically being seen and treated within 2-3 hours. However, one area of concern is the hospital's effectiveness in treating conditions such as pneumonia, as patients tend to return to the hospital for further treatment.
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