CareLuminate Quality and Safety Report
Banner-University Medical Center South Campus
2800 EAST AJO WAY
TUCSON, AZ
(520) 874-2000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 501 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Banner-University Medical Center South Campus but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Nurses Say it Straight
These comments are not from nurses at Banner-University Medical Center South Campus but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, an assessment of the quality of care at Banner-University Medical Center South Campus reveals several notable points. Overall patient satisfaction is low, and patients report significant challenges with staff responsiveness to their needs. Additionally, patients express concerns about the cleanliness of the hospital. In terms of mortality rates, the hospital is characterized as average across all measurements. Moreover, the hospital experiences an extended wait time in the emergency room, with patients waiting for over three hours on average to receive treatment.
Nearby Hospitals
Banner - University Medical Center Tucson Campus
TUCSON
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
63%
of Nurses Recommend to Their Loved Ones
St. Mary's Hospital
Patient Recommendation
Estimated Nurse Recommendation
TUCSON
Weak: Bottom 20% Hospital
53%
of Nurses Recommend to Their Loved Ones
St Joseph's Hospital
Patient Recommendation
Estimated Nurse Recommendation
TUCSON
Weak: Bottom 20% Hospital
53%
of Nurses Recommend to Their Loved Ones
Tucson Medical Center
Patient Recommendation
Estimated Nurse Recommendation
TUCSON
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
Northwest Medical Center
Patient Recommendation
Estimated Nurse Recommendation
TUCSON
Concerning: Bottom 10% Hospital
51%
of Nurses Recommend to Their Loved Ones