CareLuminate Quality and Safety Report
Banner - University Medical Center Tucson Campus
1625 NORTH CAMPBELL AVENUE
TUCSON, AZ
(520) 874-4189
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 806 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Banner - University Medical Center Tucson Campus but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Valley Baptist hospital is definitely preferable over our hospital.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
Truly good hospital with quality care; I would definitely encourage them to come.
We provide good care, but sometimes lack sufficient CNAs.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Nurses Say it Straight
These comments are not from nurses at Banner - University Medical Center Tucson Campus but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Valley Baptist hospital is definitely preferable over our hospital.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
Truly good hospital with quality care; I would definitely encourage them to come.
We provide good care, but sometimes lack sufficient CNAs.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Quality of care declining, not recommended for loved ones. Suggest OHSU instead.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, average overall patient satisfaction is reported at Banner - University Medical Center Tucson Campus. Patients have noted that the care team can occasionally be slow in meeting their needs. Furthermore, the hospital exhibits long ER wait times with an average duration of over 3 hours for patients to be seen and treated. Additionally, the hospital's effectiveness in treating conditions such as heart attacks does not appear to prevent patients from having to return for further treatment.
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones