CareLuminate Quality and Safety Report
Kingman Regional Medical Center
3269 STOCKTON HILL ROAD
KINGMAN, AZ
(928) 757-2101
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
56%
Weak: Bottom 20% Hospital
Based on 56% of 536 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
53%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Kingman Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Nurses Say it Straight
These comments are not from nurses at Kingman Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Kingman Regional Medical Center has an average overall patient satisfaction according to the CMS HCAHPS patient ratings and quality data. Patients have reported that at times, the care team can be slow in meeting their needs. Additionally, the hospital experiences a longer than average emergency room wait time, with patients waiting for over 3 hours on average to be seen and treated. However, the hospital excels in treating conditions like heart attacks, which results in patients not needing to return to the hospital.
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