CareLuminate Quality and Safety Report
Flagstaff Medical Center
1200 NORTH BEAVER STREET
FLAGSTAFF, AZ
(928) 779-3366
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
70%
Above Average: Top 50%
Based on 70% of 502 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
70%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Flagstaff Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend having a baby at Olathe Medical Center, L&D is isolated and we don't float.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Decent quality of care, great place for our family, wouldn't hesitate to recommend Olathe.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Poor quality of care with patients arriving from the floor with bad IVs and covered in stool or urine, sometimes without a gown.
Kaiser is well-managed, nothing to improve.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
Nurses Say it Straight
These comments are not from nurses at Flagstaff Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend having a baby at Olathe Medical Center, L&D is isolated and we don't float.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Decent quality of care, great place for our family, wouldn't hesitate to recommend Olathe.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Poor quality of care with patients arriving from the floor with bad IVs and covered in stool or urine, sometimes without a gown.
Kaiser is well-managed, nothing to improve.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
Highly recommended research hospital with a wide range of specialties, exceptional care, and capability to handle complex cases.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Flagstaff Medical Center demonstrates an average overall patient satisfaction, as assessed by CMS HCAHPS patient ratings and quality data. The hospital maintains average mortality rates across all measured indicators, showcasing a consistent level of care. However, one area of concern is the extended wait time in the Emergency Room, with patients waiting for over 3 hours on average to be seen and treated.
Nearby Hospitals
Verde Valley Medical Center
COTTONWOOD
Patient Recommendation
Estimated Nurse Recommendation
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
Yavapai Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
PRESCOTT
Weak: Bottom 20% Hospital
58%
of Nurses Recommend to Their Loved Ones
Tuba City Regional Health Care Corporation
Patient Recommendation
Estimated Nurse Recommendation
TUBA CITY
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Little Colorado Medical Center
Patient Recommendation
Estimated Nurse Recommendation
WINSLOW
Below Average: Bottom 50% Hospital
62%
of Nurses Recommend to Their Loved Ones
Banner Payson Medical Center
Patient Recommendation
Estimated Nurse Recommendation
PAYSON
Below Average: Bottom 50% Hospital
65%
of Nurses Recommend to Their Loved Ones