CareLuminate Quality and Safety Report
Cheshire Medical Center
580 COURT STREET
KEENE, NH
(603) 354-5400
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 452 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Cheshire Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care is average to above average.
Quality of care is great, staff is likable.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Cheshire Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care is average to above average.
Quality of care is great, staff is likable.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Cheshire Medical Center has an average overall patient satisfaction rate. According to patient ratings, the care team at the hospital can occasionally be slow in meeting patients' needs. In terms of mortality rates, the hospital performs at an average level across all measured indicators. However, one area of concern is the long wait time in the emergency room, where patients wait for over 3 hours on average before being seen and treated. Additionally, the hospital has faced challenges with high infection rates in the past.
Nearby Hospitals
Monadnock Community Hospital
PETERBOROUGH
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
Brattleboro Memorial Hospital
Patient Recommendation
Estimated Nurse Recommendation
BRATTLEBORO
Below Average: Bottom 50% Hospital
62%
of Nurses Recommend to Their Loved Ones
Athol Memorial Hospital
Patient Recommendation
Estimated Nurse Recommendation
ATHOL
Below Average: Bottom 50% Hospital
65%
of Nurses Recommend to Their Loved Ones
Springfield Hospital
Patient Recommendation
Estimated Nurse Recommendation
SPRINGFIELD
Warning: Bottom 5% Hospital
46%
of Nurses Recommend to Their Loved Ones
Baystate Franklin Medical Center
Patient Recommendation
Estimated Nurse Recommendation
GREENFIELD
Weak: Bottom 20% Hospital
58%
of Nurses Recommend to Their Loved Ones