CareLuminate Quality and Safety Report
Henderson Hospital
1050 WEST GALLERIA DRIVE
HENDERSON, NV
(702) 963-7000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 938 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Henderson Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Nurses Say it Straight
These comments are not from nurses at Henderson Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Level of care at hospital is outstanding
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Henderson Hospital provides average overall patient satisfaction. In terms of mortality rates, the hospital performs average across all measured parameters. Patients can expect an average waiting time in the emergency room, with an average duration of 2-3 hours for assessment and treatment. However, the hospital struggles in effectively treating conditions such as pneumonia, resulting in a higher likelihood of patients needing to return for further care. On the other hand, Henderson Hospital excels in its efforts to prevent infections among its patients.
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of Nurses Recommend to Their Loved Ones