CareLuminate Quality and Safety Report
Centennial Hills Hospital Medical Center
6900 N DURANGO DR
LAS VEGAS, NV
(702) 835-9700
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 539 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Centennial Hills Hospital Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great hospital, best we can, limited resources for optimal care including supplies, machines, and staffing.
Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.
Highly recommended research hospital with a wide range of specialties, exceptional care, and capability to handle complex cases.
I wouldn't recommend it.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Definitely encourage my family to come here. Quality care is really good, excellent doctors.
Quality of care in our hospital depends on specific service and unit.
Depends on specific service. Certain doctors recommended for surgery, others advised against. Limited knowledge on other services. Proud of our small community hospital, but recommend KU campus for oncology.
Nurses Say it Straight
These comments are not from nurses at Centennial Hills Hospital Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great hospital, best we can, limited resources for optimal care including supplies, machines, and staffing.
Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.
Highly recommended research hospital with a wide range of specialties, exceptional care, and capability to handle complex cases.
I wouldn't recommend it.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Definitely encourage my family to come here. Quality care is really good, excellent doctors.
Quality of care in our hospital depends on specific service and unit.
Depends on specific service. Certain doctors recommended for surgery, others advised against. Limited knowledge on other services. Proud of our small community hospital, but recommend KU campus for oncology.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Centennial Hills Hospital Medical Center provides healthcare services that have received mixed patient ratings. Although overall patient satisfaction is low, the hospital does demonstrate above-average performance in preventing infections. However, patients have reported that their needs can sometimes be met slowly by the care team. Additionally, the hospital's measured mortality rates are average across various conditions. The emergency room at Centennial Hills Hospital Medical Center has a notably long wait time, with an average duration of over 3 hours for patients to be seen and treated. Regarding specific conditions like heart failure and pneumonia, the hospital's treatment is not as effective in reducing the likelihood of readmission.
Nearby Hospitals
Mountainview Hospital
LAS VEGAS
Patient Recommendation
Estimated Nurse Recommendation
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
Summerlin Hospital Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LAS VEGAS
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
Saint Rose Dominican Hospitals - North LAS Vegas
Patient Recommendation
Estimated Nurse Recommendation
NORTH LAS VEGAS
Excellent: Top 10% Hospital
86%
of Nurses Recommend to Their Loved Ones
Valley Hospital Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LAS VEGAS
Concerning: Bottom 10% Hospital
52%
of Nurses Recommend to Their Loved Ones
North Vista Hospital
Patient Recommendation
Estimated Nurse Recommendation
NORTH LAS VEGAS
Concerning: Bottom 10% Hospital
52%
of Nurses Recommend to Their Loved Ones