CareLuminate Quality and Safety Report
Southern Hills Hospital And Medical Center
9300 WEST SUNSET RD
LAS VEGAS, NV
(702) 880-2100
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
70%
Above Average: Top 50%
Based on 70% of 453 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
70%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Southern Hills Hospital And Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Excellent care provided to patients, mostly.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Quality of care is good overall, but varies by unit.
Nurses Say it Straight
These comments are not from nurses at Southern Hills Hospital And Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Excellent care provided to patients, mostly.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Quality of care is good overall, but varies by unit.
Definitely recommend loved ones to receive care
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Southern Hills Hospital And Medical Center receives average overall patient satisfaction ratings. Patients have reported that the care team can be slow at times in meeting their needs. However, the hospital is notable for its low emergency department wait and treatment time, which is less than 2 hours. Furthermore, Southern Hills Hospital And Medical Center excels in ensuring that patients at the hospital do not acquire infections.
Nearby Hospitals
Saint Rose Dominican Hospitals - SAN Martin Campus
LAS VEGAS
Patient Recommendation
Estimated Nurse Recommendation
Above Average: Top 50%
76%
of Nurses Recommend to Their Loved Ones
Spring Valley Hospital Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LAS VEGAS
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Desert Springs Hospital
Patient Recommendation
Estimated Nurse Recommendation
LAS VEGAS
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
University Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LAS VEGAS
Weak: Bottom 20% Hospital
56%
of Nurses Recommend to Their Loved Ones
Sunrise Hospital And Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LAS VEGAS
Concerning: Bottom 10% Hospital
50%
of Nurses Recommend to Their Loved Ones