CareLuminate Quality and Safety Report
Spring Valley Hospital Medical Center
5400 SOUTH RAINBOW BLVD
LAS VEGAS, NV
(702) 853-3000
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 642 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Spring Valley Hospital Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.
Hospital care poor. Wouldn't recommend. Understaffed. Administration doesn't care. Overwhelming number of patients makes it difficult to provide proper care.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Nurses Say it Straight
These comments are not from nurses at Spring Valley Hospital Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.
Hospital care poor. Wouldn't recommend. Understaffed. Administration doesn't care. Overwhelming number of patients makes it difficult to provide proper care.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Legacy Emanuel: overall recommended, outlying hospitals inconsistent, violence-prone population, witnessed safety disasters, encounters with individuals carrying weapons, improving safety measures.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Spring Valley Hospital Medical Center is a facility that has received low overall patient satisfaction ratings according to CMS HCAHPS patient ratings and quality data. The hospital, however, has an average emergency room (ER) wait time, with patients being seen and treated within a 2-3 hour timeframe. While the hospital does not excel in treating conditions like pneumonia to prevent readmissions, it is noteworthy that they do an exceptional job in ensuring that patients at the hospital do not acquire infections.
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