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CareLuminate Quality and Safety Report

Great Plains Health

601 WEST LEOTA ST
NORTH PLATTE, NE
(308) 568-8000

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

66%
Below Average: Bottom 50% Hospital

Based on 66% of 447 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
65%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Great Plains Health but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Depends on the person they see.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Great Plains Health but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Depends on the person they see.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Great Plains Health receives an average overall patient satisfaction rating based on the CMS HCAHPS patient ratings and quality data. Patients praise the hospital for its quiet atmosphere, creating a peaceful environment. Additionally, the hospital maintains an average emergency room wait time, with patients typically receiving care within 2-3 hours. However, it should be noted that Great Plains Health faces challenges related to high infection rates. This information provides an unbiased review of the hospital's quality of care.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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