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CareLuminate Quality and Safety Report

Glendive Medical Center

202 PROSPECT DR
GLENDIVE, MT
(406) 345-3306

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

56%
Weak: Bottom 20% Hospital

Based on 56% of 79 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
53%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Glendive Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Hospitals aren't what you think they are, the reality is quite complex.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

Nurses Say it Straight

These comments are not from nurses at Glendive Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Hospitals aren't what you think they are, the reality is quite complex.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

Our hospital provides good care with a dedicated nursing staff despite limited resources.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Glendive Medical Center demonstrates average performance across various measures. Specifically, the hospital's mortality rates are found to be average when compared to industry standards. Moreover, the ER wait time at Glendive Medical Center is also considered typical, with patients typically being seen and treated within 2-3 hours. These findings provide factual and unbiased insights into the quality of care at Glendive Medical Center.

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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