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CareLuminate Quality and Safety Report

Barrett Hospital & Healthcare

600 MT HWY 91 S
DILLON, MT
(406) 683-3000

Patient 
Recommendation

Strong: Top 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

81%
Strong: Top 20% Hospital

Based on 81% of 100 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
84%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Barrett Hospital & Healthcare but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Hospitals aren't what you think they are, the reality is quite complex.

Decent quality of care in our hospital.

"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."

Nurses Say it Straight

These comments are not from nurses at Barrett Hospital & Healthcare but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Hospitals aren't what you think they are, the reality is quite complex.

Decent quality of care in our hospital.

"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."

Quality of care is good overall, but varies by unit.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Barrett Hospital & Healthcare consistently demonstrates high levels of patient satisfaction according to CMS HCAHPS patient ratings and quality data. Patients have reported that the staff is both responsive and efficient in meeting their needs, ensuring a quick and effective response. Furthermore, the hospital has received praise for its exceptional cleanliness, providing patients with a comfortable and hygienic environment. Patients have also noted the quiet atmosphere, contributing to a peaceful and serene experience. In terms of medical outcomes, the hospital performs at an average level across all measured mortality rates. Additionally, the hospital has an average emergency room wait time, with patients typically seen and treated within a reasonable timeframe of 2-3 hours. Notably, Barrett Hospital & Healthcare exhibits proficiency in treating conditions such as pneumonia, minimizing the need for patients to return for further medical care.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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