CareLuminate Quality and Safety Report
Logan Health Medical Center
310 SUNNYVIEW LANE
KALISPELL, MT
(406) 752-5111
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 581 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
65%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Logan Health Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Patients seen by multiple doctors within group, not followed by one doctor - something I've noticed.
Overall, care is good, but staffing hinders quality.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Quality of care in our hospital is really good.
Nurses Say it Straight
These comments are not from nurses at Logan Health Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Patients seen by multiple doctors within group, not followed by one doctor - something I've noticed.
Overall, care is good, but staffing hinders quality.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Quality of care in our hospital is really good.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Logan Health Medical Center demonstrates an average overall patient satisfaction. Additionally, the hospital's emergency room experiences an extended wait time, averaging over 3 hours for patients to receive necessary care. However, the hospital excels in treating conditions such as heart attacks, leading to a reduced likelihood of patients requiring readmission. Furthermore, Logan Health Medical Center surpasses expectations in preventing infections among its patients, displaying an above-average performance.
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones