CareLuminate Quality and Safety Report
Northern Montana Hospital
30 13TH ST
HAVRE, MT
(406) 265-2211
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
45%
Warning: Bottom 5% Hospital
Based on 45% of 120 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
40%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northern Montana Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Nurses Say it Straight
These comments are not from nurses at Northern Montana Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northern Montana Hospital has an average overall patient satisfaction rating and is commended for their prompt response to patients' needs. They excel in meeting patients' needs quickly and efficiently. The hospital has successfully maintained a low wait and treatment time in the emergency room, with a timeframe of less than 2 hours. Furthermore, Northern Montana Hospital demonstrates proficiency in treating conditions such as pneumonia, ensuring that patients do not require readmission. However, the hospital faces challenges concerning high infection rates.
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