CareLuminate Quality and Safety Report
St. Patrick Hospital
500 W BROADWAY
MISSOULA, MT
(406) 543-7271
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 334 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St. Patrick Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Good care, but staffing needs improvement; still comfortable with family coming here.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Level of care at hospital is outstanding
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Nurses Say it Straight
These comments are not from nurses at St. Patrick Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Good care, but staffing needs improvement; still comfortable with family coming here.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Level of care at hospital is outstanding
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St. Patrick Hospital demonstrates high overall patient satisfaction. The hospital has achieved average results for every measured mortality rate. In terms of emergency care, St. Patrick Hospital maintains an average ER wait time, with patients being seen and treated within an average of 2-3 hours. The hospital excels in its proficiency to address conditions such as heart failure, significantly reducing the likelihood of patients requiring readmission. Furthermore, St. Patrick Hospital surpasses expectations by ensuring patients at the facility are at a low risk of contracting infections.
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