CareLuminate Quality and Safety Report
Mercy St Francis Hospital
100 WEST HIGHWAY 60, PO BOX 82
MOUNTAIN VIEW, MO
(417) 934-7000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 32 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mercy St Francis Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Decent quality of care in our hospital.
Quality of care is average to above average.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Mercy St Francis Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Decent quality of care in our hospital.
Quality of care is average to above average.
Quality is good at times, but staffing issues are decreasing overall care quality.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to the CMS HCAHPS patient ratings and quality data, Mercy St Francis Hospital has been assessed as an average performer across all measured mortality rates. Additionally, the hospital demonstrates a commendable attribute with its low Emergency Room (ER) wait and treatment time, guaranteeing patients a prompt response within a timeframe of less than two hours. These factors contribute to the overall quality of care provided by Mercy St Francis Hospital.
Nearby Hospitals
Ozarks Healthcare
WEST PLAINS
Patient Recommendation
Estimated Nurse Recommendation
Weak: Bottom 20% Hospital
57%
of Nurses Recommend to Their Loved Ones
Texas County Memorial Hospital
Patient Recommendation
Estimated Nurse Recommendation
HOUSTON
Below Average: Bottom 50% Hospital
62%
of Nurses Recommend to Their Loved Ones
Salem Memorial District Hospital
Patient Recommendation
Estimated Nurse Recommendation
SALEM
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
Baxter Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
MOUNTAIN HOME
Above Average: Top 50%
71%
of Nurses Recommend to Their Loved Ones
Five Rivers Medical Center
Patient Recommendation
Estimated Nurse Recommendation
POCAHONTAS
Above Average: Top 50%
75%
of Nurses Recommend to Their Loved Ones