CareLuminate Quality and Safety Report
STE Genevieve County Memorial Hospital
800 STE GENEVIEVE DRIVE, PO BOX 468
SAINTE GENEVIEVE, MO
(573) 883-2751
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 127 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at STE Genevieve County Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Depends on the person they see.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Nurses Say it Straight
These comments are not from nurses at STE Genevieve County Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Depends on the person they see.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on CMS HCAHPS patient ratings and quality data, STE Genevieve County Memorial Hospital is known for providing high-quality care. Patients express a high level of overall satisfaction with their experience at the hospital. Nurse communication is reported to be excellent, and staff members are prompt in responding to patients' needs, meeting them very quickly. The hospital has also received positive feedback regarding its cleanliness. Additionally, the hospital's mortality rates fall within average ranges. Notably, the hospital boasts a low ER wait and treatment time, with patients typically receiving care within two hours.
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