CareLuminate Quality and Safety Report
Ray County Memorial Hospital
904 WOLLARD BOULEVARD
RICHMOND, MO
(816) 470-5432
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 39 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ray County Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care is average to above average.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Ray County Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care is average to above average.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality is good at times, but staffing issues are decreasing overall care quality.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Ray County Memorial Hospital demonstrates average performance across various mortality rates. The hospital maintains an efficient Emergency Room with wait and treatment times consistently below 2 hours. Overall, Ray County Memorial Hospital provides quality care with prompt attention to patients in need of urgent medical attention.
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