CareLuminate Quality and Safety Report
Cass Regional Medical Center
2800 E ROCK HAVEN ROAD
HARRISONVILLE, MO
(816) 380-5888
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 124 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Cass Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is average to above average.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Cass Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is average to above average.
Quality is good at times, but staffing issues are decreasing overall care quality.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Cass Regional Medical Center demonstrates high overall patient satisfaction, with patients reporting excellent nurse communication and staff responsiveness to their needs. Patients express positive feedback regarding the hospital's ability to meet their needs quickly and efficiently. Furthermore, patients consistently praise the hospital's cleanliness and the quiet atmosphere. In terms of mortality rates, Cass Regional Medical Center performs at an average level. Additionally, the hospital's emergency room exhibits an average wait time, with patients typically being seen and treated within 2-3 hours.
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