CareLuminate Quality and Safety Report
Mercy Hospital - Cassville
94 MAIN STREET
CASSVILLE, MO
(417) 847-6065
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
77%
Good: Top 25% Hospital
Based on 77% of 69 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
79%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mercy Hospital - Cassville but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Hospitals aren't what you think they are, the reality is quite complex.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Nurses Say it Straight
These comments are not from nurses at Mercy Hospital - Cassville but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Hospitals aren't what you think they are, the reality is quite complex.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data for Mercy Hospital - Cassville, it is evident that the hospital performs average in every measured mortality rate. Additionally, the hospital stands out for its low emergency room wait and treatment time, consistently providing care within two hours. These factors contribute to a timely and efficient healthcare experience for patients seeking emergency services at Mercy Hospital - Cassville.
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