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CareLuminate Quality and Safety Report

St Mary's Medical Center

201 NW R D MIZE RD
BLUE SPRINGS, MO
(816) 228-5900

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

60%
Weak: Bottom 20% Hospital

Based on 60% of 468 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Nurse Recommendation
33%

of Nurses Recommend to Their Loved Ones

Based on 9 CareLuminate interviews with nurses that work at St Mary's Medical Center.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

Shortened actual comments from nurses working at St Mary's Medical Center

I feel comfortable and confident in the doctors and nurses at my hospital for care.

Great quality of care from nurses, but dissatisfied with physicians; would not recommend hospital.

Above average hospital, comfortable with family member here. Doctors are really good. High turnover in staff.

Quality of care not greatest, but not worst. Recommend Saint Lukes because they allow overnight visitors.

Suitable for uncomplicated cases, but not recommended for serious medical needs due to lack of improvement and better results.

Surgery center safe and compassionate. Medsurg and critical care units poorly staffed. LPNs instead of RNs affecting completeness of care.

Insufficient resources, lengthy wait times for essential procedures, and heavy reliance on telehealth for neurology and pulmonology.

Limited resources for non-emergencies, good care for emergencies, specialized treatment requires transfer. Cath lab and general surgeons available, but most cases transferred.

Good care, limited services. St. Mary's care similar to Lee's Summit.

Nurses Say it Straight

Shortened actual comments from nurses working at St Mary's Medical Center

I feel comfortable and confident in the doctors and nurses at my hospital for care.

Great quality of care from nurses, but dissatisfied with physicians; would not recommend hospital.

Above average hospital, comfortable with family member here. Doctors are really good. High turnover in staff.

Quality of care not greatest, but not worst. Recommend Saint Lukes because they allow overnight visitors.

Suitable for uncomplicated cases, but not recommended for serious medical needs due to lack of improvement and better results.

Surgery center safe and compassionate. Medsurg and critical care units poorly staffed. LPNs instead of RNs affecting completeness of care.

Insufficient resources, lengthy wait times for essential procedures, and heavy reliance on telehealth for neurology and pulmonology.

Limited resources for non-emergencies, good care for emergencies, specialized treatment requires transfer. Cath lab and general surgeons available, but most cases transferred.

Good care, limited services. St. Mary's care similar to Lee's Summit.

NA

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

St Mary's Medical Center demonstrates average overall patient satisfaction based on CMS HCAHPS patient ratings. Additionally, the hospital maintains an average emergency room (ER) wait time, ensuring patients are seen and treated within 2-3 hours on average. However, it is important to note that the hospital has faced challenges regarding high infection rates.

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