CareLuminate Quality and Safety Report
Saint Francis Medical Center
211 ST FRANCIS DR
CAPE GIRARDEAU, MO
(573) 331-3000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 1,152 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Saint Francis Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
We provide good care, but sometimes lack sufficient CNAs.
Definitely recommend Covenant hospital; confident in their new charting system.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Hospitals suffer from inadequate staffing, overwhelming physicians, and a high turnover rate among young nurses. Change is needed.
Nurses Say it Straight
These comments are not from nurses at Saint Francis Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
We provide good care, but sometimes lack sufficient CNAs.
Definitely recommend Covenant hospital; confident in their new charting system.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Hospitals suffer from inadequate staffing, overwhelming physicians, and a high turnover rate among young nurses. Change is needed.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Saint Francis Medical Center has an average overall patient satisfaction. Some patients report that the care team can be slow at times in meeting their needs. The hospital has a long ER wait time, with patients waiting on average over 3 hours to be seen and treated. However, the hospital does a good job at treating conditions like heart failure and pneumonia, so patients do not have to come back to the hospital. Additionally, Saint Francis Medical Center excels in ensuring that patients do not get infections during their stay.
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