Barnes-Jewish West County Hospital is known for providing high levels of patient satisfaction. According to CMS HCAHPS patient ratings, overall patient satisfaction at the hospital is very high. Patients specifically praised the hospital's nurse communication, reporting excellent communication between patients and nurses. Additionally, patients noted that staff members were responsive and quick in meeting their needs. The hospital's focus on providing prompt care is further highlighted by patients' positive feedback regarding the staff's ability to address their needs quickly. Furthermore, patients appreciated the quiet atmosphere of the hospital. In terms of quality, the hospital's mortality rates are average across all measured categories. However, it is important to note that the hospital faces a challenge in terms of the ER wait time, as patients typically wait for over three hours to be seen and treated. On the bright side, the hospital does a commendable job in preventing infections among patients, demonstrating above-average performance in this area.