CareLuminate Quality and Safety Report
Southeasthealth
1701 LACEY ST
CAPE GIRARDEAU, MO
(573) 334-4822
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 838 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Southeasthealth but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
Poor quality of care with patients arriving from the floor with bad IVs and covered in stool or urine, sometimes without a gown.
Definitely recommend having a baby at Olathe Medical Center, L&D is isolated and we don't float.
Good quality care, personable staff, compassionate work.
Quality of care varies at our hospital; some nurses are compassionate and dedicated, while others are motivated solely by pay.
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
Nurses Say it Straight
These comments are not from nurses at Southeasthealth but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
Poor quality of care with patients arriving from the floor with bad IVs and covered in stool or urine, sometimes without a gown.
Definitely recommend having a baby at Olathe Medical Center, L&D is isolated and we don't float.
Good quality care, personable staff, compassionate work.
Quality of care varies at our hospital; some nurses are compassionate and dedicated, while others are motivated solely by pay.
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
It's a great place, like a one-stop shop, with all specialties. Exceptional care is provided to our patients.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Southeasthealth has received high overall patient satisfaction ratings, indicating that patients are generally satisfied with the care they receive. However, it is important to note that the hospital has multiple significant concerns related to patient mortality. Additionally, the hospital has an average emergency department wait time, with patients typically being seen and treated within 2-3 hours. Southeasthealth falls short in effectively treating conditions such as pneumonia, as patients often have to return to the hospital. On the positive side, the hospital performs above-average in preventing infections among its patients.
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