CareLuminate Quality and Safety Report
SSM St Clare Health Center
1015 BOWLES
FENTON, MO
(636) 496-2000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 605 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at SSM St Clare Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Definitely recommend loved ones to receive care
Nurses Say it Straight
These comments are not from nurses at SSM St Clare Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Definitely recommend loved ones to receive care
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
SSM St Clare Health Center is an average-performing hospital according to recent patient ratings and quality data gathered by CMS HCAHPS. Patient satisfaction, as gauged by overall ratings, falls within the average range. However, some patients have reported challenges regarding the cleanliness of the hospital. In terms of mortality rates, SSM St Clare Health Center maintains an average standing across all measured indicators. One notable area of concern is the extended wait time experienced by patients in the Emergency Room, taking on average over 3 hours for patients to be seen and treated.
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