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CareLuminate Quality and Safety Report

Mosaic Life Care At St Joseph

5325 FARAON STREET
SAINT JOSEPH, MO
(816) 271-6000

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

60%
Weak: Bottom 20% Hospital

Based on 60% of 536 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
58%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Mosaic Life Care At St Joseph but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.

Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.

Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.

I would recommend this hospital for good quality care; I have worked and been a patient here.

Quality of care varies, challenging on busy days. Staffing improved but still need more trained nurses and doctors in pediatrics.

Good quality care, highly skilled doctors, respectful treatment of staff and patients.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Varied experiences across departments.

Quality of care is not satisfactory due to shortage of nurses. I would not recommend coming here.

Nurses Say it Straight

These comments are not from nurses at Mosaic Life Care At St Joseph but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.

Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.

Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.

I would recommend this hospital for good quality care; I have worked and been a patient here.

Quality of care varies, challenging on busy days. Staffing improved but still need more trained nurses and doctors in pediatrics.

Good quality care, highly skilled doctors, respectful treatment of staff and patients.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Varied experiences across departments.

Quality of care is not satisfactory due to shortage of nurses. I would not recommend coming here.

Good care for loved ones at this hospital.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

According to the CMS HCAHPS patient ratings and quality data for Mosaic Life Care At St Joseph, the hospital has an average overall patient satisfaction. However, patients have reported that the care team can be slow at times in meeting their needs. One area of concern is the long ER wait time, with an average wait of over 3 hours for patients to be seen and treated.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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