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CareLuminate Quality and Safety Report

Methodist Healthcare - Olive Branch Hospital

4250 BETHEL ROAD
OLIVE BRANCH, MS
(662) 932-9000

Patient 
Recommendation

Good: Top 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

77%
Good: Top 25% Hospital

Based on 77% of 548 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
79%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Methodist Healthcare - Olive Branch Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Depends on the person they see.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Highly recommended hospital for family members.

Nurses Say it Straight

These comments are not from nurses at Methodist Healthcare - Olive Branch Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Depends on the person they see.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Highly recommended hospital for family members.

Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Methodist Healthcare - Olive Branch Hospital has received high overall patient satisfaction ratings, indicating a positive experience for patients. In terms of mortality rates, the hospital performs at an average level across all measured metrics. However, it is important to note that the hospital excels in ensuring that patients do not contract infections during their stay, performing above the average standard. One aspect that should be considered is the extended wait times in the emergency department, where patients wait for an average of over 3 hours to be seen and treated.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

Methodist Hospitals Of Memphis
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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
BARTLETT
Weak: Bottom 20% Hospital
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of Nurses Recommend to Their Loved Ones

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