CareLuminate Quality and Safety Report
Baptist Memorial Hospital Desoto
7601 SOUTHCREST PARKWAY
SOUTHAVEN, MS
(662) 772-4000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 340 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Baptist Memorial Hospital Desoto but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Valley Baptist hospital is definitely preferable over our hospital.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
We provide good care, but sometimes lack sufficient CNAs.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Nurses Say it Straight
These comments are not from nurses at Baptist Memorial Hospital Desoto but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Valley Baptist hospital is definitely preferable over our hospital.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
We provide good care, but sometimes lack sufficient CNAs.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
nervous, worried, lengthy stay, delays, good outpatient and telemedicine care
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to the CMS HCAHPS patient ratings and quality data, Baptist Memorial Hospital Desoto demonstrates various areas of concern in terms of the quality of care provided to patients. Overall patient satisfaction is notably low, and patients have reported significant challenges regarding staff responsiveness to their needs. Additionally, patients have expressed concerns about the cleanliness of the hospital. The hospital also experiences lengthy emergency room wait times, with an average wait of over 3 hours before patients are seen and treated. Furthermore, the hospital does not effectively treat conditions such as heart attacks, heart failure, and pneumonia, leading to a higher likelihood of patients returning to the hospital. Likewise, the hospital faces difficulties in maintaining low infection rates.
Nearby Hospitals
Methodist Healthcare - Olive Branch Hospital
OLIVE BRANCH
Patient Recommendation
Estimated Nurse Recommendation
Good: Top 25% Hospital
79%
of Nurses Recommend to Their Loved Ones
Methodist Hospitals Of Memphis
Patient Recommendation
Estimated Nurse Recommendation
MEMPHIS
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
St Francis Hospital
Patient Recommendation
Estimated Nurse Recommendation
MEMPHIS
Warning: Bottom 5% Hospital
43%
of Nurses Recommend to Their Loved Ones
Regional One Health
Patient Recommendation
Estimated Nurse Recommendation
MEMPHIS
Concerning: Bottom 10% Hospital
51%
of Nurses Recommend to Their Loved Ones
Baptist Memorial Hospital
Patient Recommendation
Estimated Nurse Recommendation
MEMPHIS
Below Average: Bottom 50% Hospital
68%
of Nurses Recommend to Their Loved Ones