CareLuminate Quality and Safety Report
Greenwood Leflore Hospital
1401 RIVER RD
GREENWOOD, MS
(662) 459-7000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
59%
Weak: Bottom 20% Hospital
Based on 59% of 156 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
57%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Greenwood Leflore Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Nurses Say it Straight
These comments are not from nurses at Greenwood Leflore Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Greenwood Leflore Hospital receives an average overall patient satisfaction rating. However, patients have reported significant challenges with staff responsiveness to their needs. The hospital's emergency department has an average wait time of 2-3 hours, whereby patients are seen and treated within this timeframe. It is worth noting that the hospital struggles with high infection rates.
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