CareLuminate Quality and Safety Report
Merit Health Wesley
5001 W HARDY ST
HATTIESBURG, MS
(601) 268-8000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 637 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Merit Health Wesley but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality is good at times, but staffing issues are decreasing overall care quality.
Level of care at hospital is outstanding
Highly recommended hospital for family members.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Quality of care is average to above average.
Quality of care is great, staff is likable.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Nurses Say it Straight
These comments are not from nurses at Merit Health Wesley but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality is good at times, but staffing issues are decreasing overall care quality.
Level of care at hospital is outstanding
Highly recommended hospital for family members.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Quality of care is average to above average.
Quality of care is great, staff is likable.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Merit Health Wesley receives an average overall patient satisfaction rating according to CMS HCAHPS patient ratings. Patients have reported that the care team at the hospital can be slow in meeting their needs at times. The hospital's emergency department has an average wait time, with patients typically being seen and treated within 2-3 hours. However, the hospital has been identified as struggling with high infection rates, and does not effectively treat conditions such as heart failure, leading to a higher likelihood of patients needing to return to the hospital.
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