CareLuminate Quality and Safety Report
Bolivar Medical Center
901 E SUNFLOWER RD
CLEVELAND, MS
(662) 846-0061
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
60%
Weak: Bottom 20% Hospital
Based on 60% of 188 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
58%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Bolivar Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Nurses Say it Straight
These comments are not from nurses at Bolivar Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Bolivar Medical Center's CMS HCAHPS patient ratings and quality data reveal an average level of overall patient satisfaction. However, some patients have reported challenges with communication regarding their discharge and follow-up instructions. The hospital performs at an average level in every measured mortality rate, indicative of a standard level of care. With regards to the emergency department, patients typically experience an average wait time of 2-3 hours, indicating a moderate efficiency. It is important to note that the hospital does face struggles with high infection rates, which could be an area of concern.
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of Nurses Recommend to Their Loved Ones